Woony

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Escalate chat to voice!

Increase webshop conversion with Woony. Too much revenue is left hanging in shopping carts.

Woony offers unified call and chat service through a web widget.

Try Woony for FREE and see what it does for your sales

Customer service with Woony

A brief introduction to Woony

Try Woony for free - get those important calls!

What does Woony do?

Voice is better!

Most existing communication solutions for e-Commerce focus on chat services and move away from human interaction by using bots and AI.

A drawback of this is that many customers lack the personal connection achieved on a voice call.

Priority is key!

With Woony, shoppers are able to call anonymously and for free directly from the browser.  Calls can be prioritized to minimize waiting time for the most important calls, those with the highest monetary value and the ones closest to a purchase decision. In addition, calls can be routed to the most suited service agent based on product category, geographic location etc.

Try it for free!

You don’t have to take our word for it. Try it for a month and see what the effect is on your customer satisfaction and conversion rate.

Contact us for a demo!

Main benefits of using Woony

A unique solution...

Calls can be made directly from the browser, anonymously and for free.

Browser info is passed on so that the agents see which page the shopper is on, where he is calling from, and the value of the shopping cart.

Calls are prioritized and routed to the most suited agent.

Woony Talk - plugin for WordPress

Use the Woony Talk plugin to quickly get up and running with Woony!

Add Woony in minutes

See more videos on our Customer Zone.

See the Woony Talk plugin on wordpress.org

Contact us!

Woony AB
Kivra: 559157-0444,  106 31 Stockholm, Sweden
info@woony.se