OptiMobile develops eCommerce communication solution

by | Oct 21, 2021 | Press Releases

OptiMobile enters into a new market area with the development of a voice-focused communication solution directed at the e-Commerce industry. 

The product is intended to provide a closer interaction between merchants and customers, leading to increased conversion rates and more value for web shops and other web sites where interaction is critical.

While most existing communication solutions for e-Commerce focus on chat services and move away from human interaction by using bots and AI, OptiMobile has identified a need for voice-based communication for key customer categories and product segments.

The product, called Woony, will be designed for easy implementation on existing sites, offering a calling capability directly from the web browser, supporting all devices, i.e. computers, tablets or mobile devices.

For more information, please contact:
Erik Nilsson, CEO
Mobile: +46 70-946 01 00
E-mail: erik.nilsson@optimobile.se

 pdf_25Press release in PDF (English)

 pdf_25Press release in PDF (Swedish)

OptiMobile operates in the field of telecommunication and currently offers various software-based solutions. The services combine traditional telephony with modern technology utilising the Internet and Wi-Fi-networks for various telephony services. Today, collaboration is taking place with a number of telecom operators in the Nordic region, as well as internationally. The head office is located in Stockholm. Read more about OptiMobile at www.optimobile.se.